Services / Community Management
Every comment, DM, and mention — answered in your voice, inside fifteen minutes, around the clock. Reputation protected before issues ever spread.
The always-on pillar of our Social Media Management — the layer that turns reach into relationships.
01 / Response Time
5h 12m
Industry-average first response
< 15 min
Intenscio response SLA
24/7
Coverage — weekends included
02 / What We Handle
Your inbox, defended on every front.
Comment Management
Every comment answered in your brand voice — questions resolved, spam cleared, trolls defused without drama.
DM Handling
Inbound DMs triaged and answered inside SLA. Sales-ready leads routed to your team the same day.
Reputation Protection
Mentions and reviews monitored across platforms. Negative signals flagged before they spread.
Proactive Engagement
Daily outbound engagement with the prospects, partners, and conversations that actually move your category.
Crisis Communication
Pre-agreed escalation playbooks. When something breaks, the response is measured — never improvised.
Weekly Reporting
Response times, sentiment shifts, and lead volume — reported every Friday. No vanity metrics.
Next step
Never leave a DM cold.
The free audit shows where your engagement is leaking — and how a managed community turns it into pipeline.